Sew Suite Studio will happily return or exchange any unopened, unused item within 30 days with your original receipt or gift receipt. Unless the product is defective, Sew Suite Studio considers the following items a FINAL SALE: cut fabric, books, patterns, software/cds, sewing/quilting/embroidery machines branded JUKI, ELNA, Ricoma, Baby Lock; all presser feet, clearance items, special orders, and all custom embroidery and sewing projects. Class fees will be refunded with a store credit if cancelled within 7 days of the class date. On days of class, no refund will be given. THANK YOU and we appreciate your business!